Baggage Allowance and Guidelines

Pack smart and travel worry-free with our comprehensive luggage policy:

Included in Your Ticket:

• Checked Baggage: 1 piece up to 23kg (50lbs)
• Cabin Baggage: 1 carry-on up to 7kg (15lbs)
• Personal Item: Small bag, purse, or laptop bag
• Dimensions: Checked: 90cm x 75cm x 43cm
• Cabin: 55cm x 40cm x 20cm

Extra Baggage:

• Additional Piece: €15-25 per extra bag
• Overweight: €5 per kg over limit
• Oversized: €20 surcharge for large items
• Pre-purchase: Save money by buying extra allowance online

Never Pack These Items:

• Explosive substances and fireworks
• Flammable liquids and gases
• Sharp weapons and tools
• Toxic and infectious substances
• Radioactive materials
• Strong magnets
• Corrosive substances

Restricted Items (Check First):

• Lithium batteries (limits apply)
• Medicines (prescription with documentation)
• Sports equipment (additional fees)
• Musical instruments (size restrictions)
• Alcohol (country-specific limits)
• Food items (international travel)

Sports Equipment:

• Bicycles: €30, must be in bike bag
• Skis/Snowboards: €25, proper packaging required
• Golf Clubs: €20, golf bag or hard case
• Surfboards: €40, padded bag mandatory

Fragile Items:

• Pack in appropriate protective cases
• Label clearly as "FRAGILE"
• Consider insurance for valuable items
• Limited liability for damage

• Report immediately to bus terminal staff
• Complete baggage irregularity report
• Keep all receipts for essential items
• Compensation available per terms and conditions
• Track claim status online

Compensation Limits:

• Maximum €1,000 per passenger
• Depreciation considered for used items
• No compensation for prohibited items
• Receipt required for reimbursement

Customs Regulations:

• Declare items over duty-free limits
• Prohibited items vary by country
• Agricultural products often restricted
• Prescription medications need documentation

Documentation Required:

• Valid passport or ID
• Visa if required
• Health certificates for some destinations
• Customs declaration forms

Pro Tip: Weigh your bags before leaving home and take photos of valuable items for insurance purposes.