Getting Started with GoBusly Account

Create your GoBusly account to unlock faster bookings, exclusive offers, and personalized travel management:

Sign-Up Methods:

• Email Registration: Use your email address and create a secure password
• Social Login: Quick sign-up with Google, Facebook, or Apple ID
• Phone Number: Register using your mobile number
• Guest Checkout: Book without account (limited features)

Required Information:

• Full name (as it appears on ID)
• Email address
• Phone number
• Country of residence
• Preferred language
• Date of birth (for age verification)

1. Email Verification: Click the link sent to your email
2. Phone Verification: Enter SMS code sent to your number
3. Identity Verification: May be required for certain bookings
4. Payment Method: Add and verify a payment method

Personal Information:

• Update contact details
• Change password regularly
• Add emergency contacts
• Set communication preferences
• Update travel documents

Travel Preferences:

• Preferred seat locations
• Dietary requirements
• Accessibility needs
• Notification preferences
• Language and currency settings

• Quick Booking: Saved payment methods and details
• Trip History: Access to all past and upcoming journeys
• Price Alerts: Notifications for route price drops
• Loyalty Rewards: Earn points with every booking
• Exclusive Offers: Member-only discounts and promotions
• Priority Support: Faster customer service response

Account Security:

• Two-factor authentication (2FA) available
• Regular password updates recommended
• Secure login notifications
• Account activity monitoring
• Data encryption and protection

Privacy Controls:

• Manage data sharing preferences
• Control marketing communications
• Download your data
• Request account deletion
• Update consent preferences

Common Problems:

• Forgot Password: Use "Reset Password" link on login page
• Account Locked: Contact customer service
• Email Not Received: Check spam folder, verify email address
• Login Issues: Clear browser cache, disable VPN
• Profile Updates: Some changes require verification

• Family Profiles: Add family members to your account
• Group Bookings: Manage multiple passengers
• Corporate Accounts: Business travel solutions
• Delegate Access: Allow others to book on your behalf

Account Deletion: If you need to delete your account, contact customer service. Note that this action is irreversible and will remove all booking history.